The coronavirus crisis changed the business landscape for good.
In a matter of weeks, remote working leapt from 7% to 88%, businesses were forced to rewrite entire processes and some companies even closed down permanently.
Unfortunately, the rollercoaster isn’t over.
After an intense few months, businesses are now tasked with reopening their doors at an unprecedented rate as lockdown relaxes. It’s not as easy as going back to business as usual—the rules have shifted and our ‘new normal’ is anything but predictable.
The good news is: It can be done.
In this unmissable ebook, we’ll show you how to navigate your business through uncertain times, support your employees and regain your momentum as you settle into the new normal.
Let’s do this!
A successful reopening is all about planning your moves carefully—and in order to navigate the new landscape, you need to understand it first.
After a solid few months of corona-related data, we’ve spotted some emerging trends (to add to the still-relevant HR trends in 2020). Here are some emerging facts to help you figure out what the new normal will look like for your business:
In other words: Reopening your business is all about doubling down on the human side of HR and doing everything you can to support your employees.
Now it’s time to figure out how to reopen your business. This step-by-step guide will help you nail it.
All great HR pros know paperwork is everything. Because plans, policies and protocols not only help you survive—they ensure that you thrive.
And to keep your employees safe when you reopen your business, you’ll need to check every box, from health and safety plans to covid-specific risk assessments.
Here are the top guidelines you need for a safe reopening:
Max out on the hand sanitizer: The rule is: you can never have enough. Create specific hand sanitizing stations, and if necessary think about other PPE like face masks and gloves.
Break the 9-5: Remote working, flex-time and staggered shifts are all part of the new normal. Implement new flexible working patterns to ensure everyone’s safety, always.
No personal contact: Think: No handshaking or hugging, and limited meeting sizes.
No item sharing: To limit potential contact, employees need their own equipment. That means pens, staplers, notebooks, desk space and computers. If employees need to share items like printers, make sure there’s a strict post-use cleaning process.
Check the floor plan: As the employer, it’s your job to enforce social distancing within the workplace so there’s a min of 6ft between all employees, customers and visitors.
Remove common areas: Gone are the days of gathering at the water cooler (for now). Include social distancing protocols in social areas too.
Before you reopen your business: Create new risk assessments, health and safety procedures and a series of communications to keep your employees up to date.
There’s no denying coronavirus has affected the nation’s mental health.
In fact, a federal government mental health hotline registered a 1K+% increase in April compared with the same time last year. And that’s just the tip of the iceberg, with one in four US citizens stating the pandemic has adversely affected their mental health.
HR plays a frontline role in supporting employee mental health, and teams have been working around the clock to offer guidance in this strange time.
Here’s what you can do to ensure mental health 101 when you reopen your business:
Before you reopen your business: Focus on maintaining your awesome company culture, connect with your employees and have a list of support options to offer if anyone’s experiencing mental health challenges.
With a record number of US citizens filing jobless claims, to say that it’s been a tough time for HR departments would be an understatement.
As organizations watched their income plummet and HR teams went from swamped to completely snowed under, it’s no wonder many companies hit the brakes on hiring—but as reopening your business finally becomes a reality, it’s time to pick up where you left off and put the pedal to the metal on growing your biz.
Here’s how to get the most out of your recruitment after reopening:
Before you reopen your business: Tell the world about your new roles and make life simpler with a super intuitive hiring tool.
Not every employee can head straight back to work.
Whether because of health and safety working restrictions, an employee’s own health issues, or because your state is taking it slow, there are a million and one reasons why your business is likely to experience a shift in working options.
And you’re not alone. In fact, 74% of companies plan to permanently shift to more remote work post COVID.
So to create a resilient work culture for good, it’s time to recognize that the new normal = new work patterns. Here’s how to ace the shift:
A list of your remote working tools and how to use them.
Advice on how often employees should connect.
Full info on how your biz is staying on track.
Health and safety advice to support employees’ mental and physical wellbeing.
Before you reopen your business: Think carefully about the working options you want to offer and create the policies to match. And remember the little things to connect your employees no matter when/where they work.
From brick-and-mortar shut-downs to procedural overhauls, 2020 showed us anything can happen—and businesses need to become fully resilient to prepare for every obstacle.
But it’s easier said than done.
In fact, according to a 2019 Glassdoor report, only 2% of teams are resilient.
So, before you reopen your business, it’s time to answer the million-dollar question: How do I make my business more resilient?
Before you reopen your business: Take a look at your hiring process, company culture and HR toolkit to make sure your systems are airtight.
As lockdown relaxes and we face the ‘new normal’, it’s time to rally the teams once again as you work out how to reopen your business.
From knuckling down on remote recruitment to supporting employee mental health, the key to a successful reopening is to ensure business runs as usual—despite everything being unusual.
But the forecast is good.
Because over the past few weeks, HR pros on the frontline have shown their grit, and in true #HRtogether style this is one more challenge the business community will overcome as a team—and not only survive, but thrive.