What is happening to Freshteam
If you are on Freshteam today, the question is where your candidate history lands and how much of the move your team has to do by hand.
Breezy HR vs. Freshteam, by the numbers and by the reviews
Ratings below come from G2's public profiles for both products. Reviewer counts are shown so you can weigh them yourself.
What Buyers Rate |
Breezy HR |
Freshteam by Freshworks |
Why it Matters for a Switch |
| Overall star rating |
4.4 out of 5 (694 reviews) |
4.4 out of 5 (286 reviews) |
Both are well liked. Breezy has roughly 2.4 times the review volume, so the score rests on a wider base. |
| Applicant Tracking Systems category score |
8.6 out of 10 (436 reviews) |
8.0 out of 10 (132 reviews) |
Recruiting is the job Breezy is built for. |
| Ease of setup |
8.8 out of 10 (375 reviews) |
8.3 out of 10 (102 reviews) |
You are standing up a new system on a deadline. Setup speed is the whole ballgame. |
| Ease of administration |
8.8 out of 10 (368 reviews) |
8.5 out of 10 (102 reviews) |
Whoever owns the ATS inherits the admin work. |
| Quality of support |
8.8 out of 10 (502 reviews) |
8.4 out of 10 (180 reviews) |
Support responsiveness is the single most repeated Freshteam complaint in public reviews. |
| Meets requirements |
8.7 out of 10 (595 reviews) |
8.5 out of 10 (194 reviews) |
Fewer gaps to work around after go-live. |
| Product direction, positive |
8.7 out of 10 (564 reviews) |
8.5 out of 10 (159 reviews) |
Freshteam's direction is now a wind-down. Breezy is still shipping. |
Theme |
What Freshteam reviewers report |
What Breezy offers |
| Support responsiveness |
"Poor customer support" is a recurring con on G2 (three reviews cited in G2's own pros-and-cons rollup). Capterra reviewers wrote that "the support team was not as helpful as we would have liked them to be" and that customer service was "abysmal." |
"Responsive customer support" is a top-10 pro in G2's Breezy rollup, cited in 10 reviews. Breezy scores 8.8 for quality of support vs. Freshteam's 8.4. Unlimited customer support is included on paid plans. |
| Product roadmap |
Freshteam is being retired. Renewals stop March 7, 2026. |
Breezy reviewers repeatedly cite active development. One wrote that "the team is constantly developing and improving the platform." Another cited "enhancements are always being implemented." |
| Scale and performance |
Reviewers flagged slowdowns as candidate databases grow, and one VP wrote, "I could not imagine using this system with more than 30 employees." |
Breezy positions for teams from 10 to 10,000 employees, with multi-role, multi-location hiring and multi-entity job boards. |
| Integrations |
Freshteam reviewers reported calendar and HR platform connection problems, and that integrations are "almost all paid." |
"Easy job board integration" is a top-five Breezy pro, cited in 13 reviews. Breezy reviewers name one-click Indeed posting, plus Zoom, Outlook and LinkedIn connections. |
| Getting started |
Freshteam scores 8.3 for ease of setup. |
Breezy scores 8.8, and "simple setup and user-friendly interface" is a top-three pro, cited in 15 reviews. |
| Pricing model |
Freshteam reviewers cited pricing concerns and paid add-on integrations. |
Breezy paid plans include unlimited users, unlimited candidates and unlimited support. One reviewer noted Breezy prices "per organization and not per user." |
| Migration cost |
Not applicable. Freshworks has not published a migration path to a competing ATS. |
Breezy runs free data migration from other ATS platforms and already publishes migration paths for JazzHR, Workable, Lever and Greenhouse. |
| AI in the hiring workflow |
No AI screening layer is cited in Freshteam's public review themes. |
Breezy Intelligence scores applicants against job requirements with explainable scoring, summarizes candidate activity, and audits resumes for AI-generated or copy-pasted content and unverified contact details. |
Four reasons Freshteam teams are landing on Breezy
- A recruiting tool, not a recruiting add-on: Breezy has one job: hiring.
- Your history comes with you: Candidate profiles, resumes and documents, notes and activity history, job postings and hiring stages, team comments and ratings. Our team handles the move.
- Support that answers: Unlimited support on every paid plan, and an 8.8 support score across 502 G2 reviews.
- One price, unlimited seats: Every hiring manager, interviewer and coordinator gets access. No per-seat math when the team grows.
What we bring over from Freshteam
- Candidate profiles
- Resumes and documents
- Notes and activity history
- Job postings and hiring stages
- Team comments and ratings
Tell us what your Freshteam export looks like on the consult call and we will map it before you commit to anything.
What Breezy customers say
"The interface is straightforward and easy to use, while still offering large-scale solutions—without the large-scale price tag."
Verified G2 reviewer, HR, Canada. Review 13264963
"Breezy is beginner-friendly and very easy to navigate... Whenever technical issues arise, their customer support is quick to help."
Talent acquisition specialist, verified G2 review 11594595
"I really appreciate the simplicity and user-friendliness. Integration is easy, and the account team is very responsive. I also love that enhancements are always being implemented, so the product continues to improve over time."
Verified G2 reviewer, Canada. Review 9776211
"BreezyHR has all the features we are looking for to continue growing with the best talent out there, multi-portal capabilities, as we have multiple companies, and is efficient for scheduling interviews."
Verified G2 reviewer, Venezuela. Review 13274948
Frequently Asked Questions
How long does a Freshteam migration take?
It depends on how many candidates and open roles you are carrying. Book the consult and we will scope it against your actual export.
What does migration cost?
Nothing extra. Data migration is included.
Do I have to wait until my Freshteam contract ends?
No. You can run Breezy in parallel during your trial and cut over when you are ready.
Freshteam handled onboarding and time off, not just recruiting. Does Breezy?
Breezy is a hiring platform first. Onboarding is available as an add-on with automated role-based workflows, starting at $49 per month. If you need full HRIS coverage for absence management and org charts, Breezy connects to HRIS tools rather than replacing them. Bring your stack to the consult, and we will tell you straight whether Breezy covers it.
Can I try it before I commit?
Yes. Full-feature 14-day trial, no credit card, 100,000 Breezy Intelligence credits included.
