IT Manager qualifications to look for
An IT Manager’s primary focus is to supervise, maintain, and improve IT system operations. They also carry out new computer systems following a company’s budget and time limitations.
At this senior-level position, top candidates will have a solid technical background and the drive to manage a team of engineers.
Keep an eye out for candidates who have:
- Strong communication skills
- Solid project management skills
- Technical expertise
- A team-leadership mindset
Top tip: Diversity is key to a thriving workplace. Keep an eye out for management and exec-level candidates from varying backgrounds and aim to eliminate bias from your hiring process.
Problem-solving interview questions
- Tell me about a time when you implemented significant improvements to an IT infrastructure. What was the outcome?
- What are the most crucial duties of an IT Manager?
- What is your process to gather system and user requirements?
- What do you prioritize when making budget decisions?
- You need to negotiate for new hardware or software. What is your strategy?
- What’s your process for storing confidential data in a secure place?
- What mentorship and guidance do you offer new team members?
- How do you train staff to ensure the effective use of corporate computer systems?
- What are your steps for preparing a cost analysis report for company computer systems?
- How do you research the installation of a new software system? What steps would you follow before deployment?
Role-specific interview questions
- What IT tracking software have you used to monitor remote systems?
- What Information Analysis systems are you comfortable using?
- What do you think are the pros and cons of cloud applications?
- What methods do you find most effective to improve network security?
- A program crashed. What’s your troubleshooting and recovery process?
- Have you created a disaster recovery plan? If so, explain the process.
Behavioral interview questions
- What’s the project you’re most proud of? What was your role and how did you manage to deliver on time?
- How do you present technical details to a non-technical audience?
- How do you handle conflicts between your team members?
- If a member of your team is underperforming, how did you motivate them?
- How do you keep current with technology trends? Do you read specific publications or follow certain resources?