Billing Coordinator qualifications to look for
Billing coordinators should be familiar with accounting terms and procedures. Highly-qualified candidates are positioned to serve customers, handling accounts and incoming inquiries.
Keep an eye out for candidates who have:
- Strong communication and negotiation skills
- A genuine passion for accounting
- A result-oriented and analytical mindset
Top tip: Hire candidates willing to grow by making sure their personal career goals align with your company's mission.
Problem-solving interview questions
- What financial transactions are involved in the billing process?
- What system do you use to keep track of incoming payments?
- How do you collect invoices on time?
- What skills do you bring to the table as a billing coordinator in our firm?
- Tell me three ways you’d handle daily procedures faster.
- What is your experience with bookkeeping?
Role-specific interview questions
- Tell me about your experience and proficiency with data entry programs like Excel?
- How many invoices can you handle on a daily basis? How do you keep on track with this volume?
- Tell me about your experience with billing and invoice software.
- What motivates you to perform repetitive tasks?
- What’s your system for reporting payments and debts?
- What’s the most effective way to keep invoices and customer data records?
- What blogs, magazines, and other content do you read to keep current with financial issues?
- Tell me about a time when you had an invoice discrepancy with a client? How did you resolve it?
- You have to deal with an uncomfortable payment collection call. How did you handle it?
- Describe a time you went the extra mile to deliver excellent customer service. What feedback did you receive from the customer?
- How do you support your team in the office?