Inside Sales Representative Job Description

About the Inside Sales Representative Position

We’re seeking a motivated and enthusiastic Inside Sales Representative to join our team of professionals. As an Inside Sales Representative, you’ll identify sales opportunities, communicate with customers, and close sales deals.

The right candidate will have excellent communication skills and be able to quickly build rapport with our potential customers.

Inside Sales Representative Responsibilities

• Keep in contact with customers and potential customers, making outbound calls and following up on leads
• Maintain a database of current and potential customers
• Identify customers’ needs, using them as potential sales opportunities
• Answer questions and send follow-up information as needed
• Stay knowledgeable of product and/or service offerings and be prepared to provide updates as needed
• Be able to explain and demonstrate products and/or services to potential customers
• Research competing products and services
• Close sales and meet [weekly/monthly/quarterly] sales goals

Inside Sales Representative Requirements

• High school diploma required
• BA/BS in business, marketing, or similar field preferred
• [2+] years experience in call center sales role or similar
• Proficiency in Microsoft Office Suite and CRM software
• Excellent verbal and written communication skills
• Superb sales and listening skills, along with exceptional customer service skills
• Must be able to work under pressure and as part of a team