Telemarketer Job Description

A Telemarketer job description template to hire for your Sales department.

About the Telemarketer position

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the company’s clientele.

Telemarketer responsibilities are:

  • Cold-calling to people and providing information about products and services
  • Taking incoming calls from current customers
  • Utilizing scripts to provide up-to date information
  • Probing customers to understand them well
  • Persuading individuals
  • Updating/recording customers’ information
  • Handling complaints and queries

Telemarketer requirements are:

  • Experience as a Telemarketer
  • Familiar MS Office program
  • Good customer service skills
  • Superb communication skills
  • Able to multitask
  • Being very persuasive
  • High school diploma or Asc or BA/BSc degree in MarketingŮ« Business or related field

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