Telemarketer Job Description

A Telemarketer job description template to hire for your Sales department.

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About the Telemarketer position

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the company’s clientele.

Telemarketer responsibilities are:

  • Cold-calling to people and providing information about products and services
  • Taking incoming calls from current customers
  • Utilizing scripts to provide up-to date information
  • Probing customers to understand them well
  • Persuading individuals
  • Updating/recording customers’ information
  • Handling complaints and queries

Telemarketer requirements are:

  • Experience as a Telemarketer
  • Familiar MS Office program
  • Good customer service skills
  • Superb communication skills
  • Able to multitask
  • Being very persuasive
  • High school diploma or Asc or BA/BSc degree in Marketing٫ Business or related field

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