Sales Administrator Job Description

About the Sales Administrator Position

Our team is seeking a reliable and adaptable Sales Administrator to work in our department. As a Sales Administrator, you’ll process orders, issue invoices, and verify customer information.

As a Sales Administrator, you’ll need excellent customer service skills and the ability to stay organized in a high-pressure work environment. 

Sales Administrator Responsibilities

• Take, receive, and process orders as they come in
• Maintain a sales database by keeping track of customer information, such as contact details and sales records
• Create sales invoices for clients
• Verify order information, including payment details
• Answer inquiries and handle all other correspondence over email, phone, or in person
• Create a [weekly/monthly/quarterly] sales report to present to upper management
• Expedite orders as needed
• Manage all inventory, ordering replacements in a timely manner
• Provide administrative support for sales team members

Sales Administrator Requirements

• High school diploma or equivalent required
• Associates or Bachelors in Business Administration preferred
• [2+] years experience in a sales or administrative role
• Working knowledge of industry software, including order processing software and CRM software
• Familiarity with sales records and reports
• Familiarity with Microsoft Office Suite, particularly Microsoft Excel
• Excellent customer service and communication skills
• Strong organizational and multitasking skills
• Super analytical and numerical skills