Sales Administrator Job Description

About the Sales Administrator position

We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products٫ orders and deliveries and provide support for sales representatives.

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team٫ we would like to meet you.

Ultimately٫ you should be able to contribute to high quality customer service and achieve sales targets.

Sales Administrator responsibilities are:

• Processing orders via phone or email
• Checking orders/invoices
• Reaching out to customers
• Updating records/customer information
• Creating quarterly/monthly reports
• Communicating with customers effectively
• Being aware of new updates on services/products

Sales Administrator requirements are:

• Experience as a Sales Administrator
• Familiar with CRM and MS Office softwares
• KNowledge of sales metrics
• Able to multitask
• Good team player
• Able to work under pressure
• Certified in Sales٫ Marketing or a related field