Account Manager Interview Questions

Account Managers ensure your business gets maximum value from client relationships. Use these sample interview questions to find the best person for the job.

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Account Managers develop strong relationships, connect with key stakeholders, prepare sales reports and identify opportunities to sell new services or products.

Your high-potential new hire will have impressive interpersonal and communication skills, and will show they can ace every client interaction. They’ll have awesome leadership skills and business insight, a client service focus and the ability to develop deep client relationships. Plus they’ll be great negotiators and problem solvers with incredible presentation skills. 

Top tip: Diversity is key for a thriving workplace. Keep an eye out for management and exec-level candidates from varying backgrounds and aim to eliminate bias from your hiring process.

Account Manager interview questions

  • How would you rate yourself as an Account Manager?
  • How do you stand out from the crowd?
  • Why are long term client relationships so important? 
  • How would you up-sell or cross-sell a product to a client?
  • How would you turn an unconvinced client around?
  • Tell us about a time you successfully handled a dissatisfied client.
  • What’s your track record in delivering on revenue targets and customer satisfaction rates?
  • If you could change one thing about your personality what would it be and why?
  • What are your top passions?
  • What’s been your career highlight? Tell us exactly how you managed it from start to finish?

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