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IT Technician Job Description

An IT Technician job description template to hire for your Information Technology department.

About the IT Technician position

We are looking for an IT Technician to install and maintain our computer systems and networks aiming for the highest functionality and optimizing the role of technology in our business sustainability. Your duties will also include support for users of the systems and ensuring appropriate and safe performance of our IT infrastructure.

You should have a thorough knowledge of computer software and hardware and a variety of internet applicationsÙ« networks and operating systems. We also expect you to have great troubleshooting abilities and attention to detail.

 

IT Technician responsibilities are:

  • Install and manage workstations with computers and necessary peripheral devicesÙ« such as routersÙ« printers and so on
  • Monitor computer hardware (HDDÙ« mousesÙ« keyboards etc.) to ensure its normal performance
  • Build and maintain local networks in ways that optimize performance
  • Install and configure appropriate software and functions according to specifications
  • Oversee security and privacy of networks and computer systems
  • Support users on how to operate new software and computer equipment
  • Schedule upgrades and maintenance without deterring others from completing their work
  • DetectÙ« diagnose and troubleshoot to problemsÙ« related to hardwareÙ« software or organizational activities
  • Keep records and logs of repairs and fixes and maintenance schedule
  • Detect computer or network equipment shortages and place orders

 

IT Technician requirements are:

  • 2+ years' experience of working on an IT Technician or other relevant position
  • Solid experience of working with diverse computer systems and networks
  • In-depth knowledge of internet security and data privacy principles
  • Strong diagnostic and problem solving skills
  • Strong communicationÙ« organizational and time-management skills
  • Degree in Computer ScienceÙ« engineering or other relevant area
  • Certification as IT TechnicianÙ« such as e.g. CompTIA A+ or Microsoft Certified IT ProfessionalÙ« will be a bonus

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