Account Manager Job Description

An Account Manager job description template to hire for your Sales department.

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About the Account Manager position

We are looking for an Account Manager to create long-term٫ trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers٫ develop new business from existing clients and actively seek new sales opportunities.

Account Manager responsibilities are:

  • Acting as a communication hub for clients/customers
  • Building long-term rapport with customers
  • Being able to negotiate contracts effectively
  • Resolving customer disputes and attending to enquiries
  • Providing reports on account
  • Finding opportunities to assist with the growth of the company
  • Developing ideas/strategies to help build a good relationship with clients
  • Assisting with critical issues and escalations

Account Manager requirements are:

  • Experience as an Account Manager or related profession
  • Excellent communication skills
  • Familiar with CRM software and MS Office
  • Knowledgeable about delivering solutions based on customer needs
  • Ability to manage multiple projects
  • Excellent negotiation and leadership skills
  • BA/BSc degree in Marketing٫ Business or related field

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