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Account Manager Job Description

An Account Manager job description template to hire for your Sales department.

About the Account Manager position

We are looking for an Account Manager to create long-term٫ trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers٫ develop new business from existing clients and actively seek new sales opportunities.

Account Manager responsibilities are:

  • Acting as a communication hub for clients/customers
  • Building long-term rapport with customers
  • Being able to negotiate contracts effectively
  • Resolving customer disputes and attending to enquiries
  • Providing reports on account
  • Finding opportunities to assist with the growth of the company
  • Developing ideas/strategies to help build a good relationship with clients
  • Assisting with critical issues and escalations

Account Manager requirements are:

  • Experience as an Account Manager or related profession
  • Excellent communication skills
  • Familiar with CRM software and MS Office
  • Knowledgeable about delivering solutions based on customer needs
  • Ability to manage multiple projects
  • Excellent negotiation and leadership skills
  • BA/BSc degree in Marketing٫ Business or related field

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