Accounts Receivable Clerk Interview Questions

Ready to hire your next high performing Accounts Receivable Clerk? These interview questions will help you find the best candidate for your team.

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Accounts Receivable Clerk qualifications to look for 

An Accounts Receivable Clerk’s tasks and requirements may vary in different industries. 

It is usually an entry-level position requiring no more than a high school degree and minimal customer service experience.

We’ve designed these accounts receivable process interview questions to help you find a more experienced Accounts Receivable Clerk with a BS degree in Finance, Accounting or Business Administration and proficiency with spreadsheets and accounting software.

Keep an eye out for candidates who are:

  • Whizzes with processes and terminology
  • Go-getters with a deep understanding of the functions for their role
  • Solid problem-solvers
  • Motivated
  • Accurate

Industry experience in accounts receivable and payable may be more valuable than general accounting experience, depending on the circumstances. You may need to add customized industry-specific questions in this instance.  

Top tip: Hire candidates willing to grow by making sure their personal career goals align with your company's mission.

Problem-solving interview questions

  • Why are you interested in this position and what attracted you to our company? 
  • What training or experience makes you the right person for this role?
  • Explain the step-by-step accounts receivable process.
  • What are the top goals of AR?
  • What types of financial statements or reports do you routinely prepare? 
  • What is your process when closing the AR period?
  • What accounting software have you used? What are your favorite features? 
  • Describe a time you found a billing discrepancy. What did you do to resolve the issue? 
  • Describe the journal entry process from the time of generating an invoice to receiving payment.
  • Do you play a role in the collections process? If so, describe the process. 
  • Explain back end collections and front end collections.
  • What information do you include in a bill for services rendered?
  • How have you resolved a challenge you faced in your previous position?  

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