Accounts Receivable Clerk qualifications to look for
An Accounts Receivable Clerk’s tasks and requirements may vary in different industries.
It is usually an entry-level position requiring no more than a high school degree and minimal customer service experience.
We’ve designed these accounts receivable process interview questions to help you find a more experienced Accounts Receivable Clerk with a BS degree in Finance, Accounting or Business Administration and proficiency with spreadsheets and accounting software.
Keep an eye out for candidates who are:
- Whizzes with processes and terminology
- Go-getters with a deep understanding of the functions for their role
- Solid problem-solvers
Industry experience in accounts receivable and payable may be more valuable than general accounting experience, depending on the circumstances. You may need to add customized industry-specific questions in this instance.
Top tip: Hire candidates willing to grow by making sure their personal career goals align with your company's mission.
Problem-solving interview questions
- Why are you interested in this position and what attracted you to our company?
- What training or experience makes you the right person for this role?
- Explain the step-by-step accounts receivable process.
- What are the top goals of AR?
- What types of financial statements or reports do you routinely prepare?
- What is your process when closing the AR period?
- What accounting software have you used? What are your favorite features?
- Describe a time you found a billing discrepancy. What did you do to resolve the issue?
- Describe the journal entry process from the time of generating an invoice to receiving payment.
- Do you play a role in the collections process? If so, describe the process.
- Explain back end collections and front end collections.
- What information do you include in a bill for services rendered?
- How have you resolved a challenge you faced in your previous position?