Accounts Receivable Clerk

Accounts Receivable Clerk qualifications to look for 

An Accounts Receivable Clerk’s tasks and requirements may vary in different industries. 

It is usually an entry-level position requiring no more than a high school degree and minimal customer service experience.

We’ve designed these accounts receivable process interview questions to help you find a more experienced Accounts Receivable Clerk with a BS degree in Finance, Accounting or Business Administration and proficiency with spreadsheets and accounting software.

Keep an eye out for candidates who are:

• Whizzes with processes and terminology
• Go-getters with a deep understanding of the functions for their role
• Solid problem-solvers
• Motivated
• Accurate
  

Industry experience in accounts receivable and payable may be more valuable than general accounting experience, depending on the circumstances. You may need to add customized industry-specific questions in this instance.  

Top tip: Hire candidates willing to grow by making sure their personal career goals align with your company's mission.

Problem-solving interview questions

• Why are you interested in this position and what attracted you to our company? 
• What training or experience makes you the right person for this role?
• Explain the step-by-step accounts receivable process.
• What are the top goals of AR?
• What types of financial statements or reports do you routinely prepare? 
• What is your process when closing the AR period?
• What accounting software have you used? What are your favorite features? 
• Describe a time you found a billing discrepancy. What did you do to resolve the issue? 
• Describe the journal entry process from the time of generating an invoice to receiving payment.
• Do you play a role in the collections process? If so, describe the process. 
• Explain back end collections and front end collections.
• What information do you include in a bill for services rendered?
• How have you resolved a challenge you faced in your previous position?