Assistant Manager

Assistant managers are total pros at admin, operational and managerial duties. They work across all industries and have similar skills to a Manager.

Assistant Manager interview questions

Your next high-quality candidate will have awesome biz acumen, strategic talent and soft skills like communication and organization, plus they’ll be a huge support to the Manager. 

Top tips: 

  • Before you interview, decide whether you want to prioritize candidate potential or experience.
  • Diversity is key for a thriving workplace. Keep an eye out for management and exec-level candidates from varying backgrounds and aim to eliminate bias from your hiring process.

Problem solving interview questions

  • How would you approach an important decision without the manager’s input?
  • How would you handle a dip in customer service standards on a busy day?
  • How would you deal with an underperforming employee?
  • How would you balance customers, the manager and a shipment at the same time?

Role-specific interview questions

  • Why does a department need an assistant manager?
  • What reports should an assistant manager prepare?
  • How do you delegate to employees?
  • Do you ever work with targets?
  • What’s your hiring experience?
  • Do you have experience with company finances?

Behavioral interview questions

  • Tell us about a time you aced customer service.
  • Have you ever fired someone? Why and how did you do it?
  • Have you ever made a mistake as an assistant manager? What happened?
  • Describe a time you reviewed a process for max efficiency.
  • Tell me about a time you led a difficult team project to success.
  • Describe a time you had to make a decision without all the info. How did you do it?
  • Have you ever had a conflict with your supervisor? What happened?

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