Assistant Manager

Assistant Manager interview questions

Your next high-quality candidate will have awesome biz acumen, strategic talent and soft skills like communication and organization, plus they’ll be a huge support to the Manager. 

Top tips: 

• Before you interview, decide whether you want to prioritize candidate potential or experience.
• Diversity is key for a thriving workplace. Keep an eye out for management and exec-level candidates from varying backgrounds and aim to eliminate bias from your hiring process.
  

Problem solving interview questions

• How would you approach an important decision without the manager’s input?
• How would you handle a dip in customer service standards on a busy day?
• How would you deal with an underperforming employee?
• How would you balance customers, the manager and a shipment at the same time?

Role-specific interview questions

• Why does a department need an assistant manager?
• What reports should an assistant manager prepare?
• How do you delegate to employees?
• Do you ever work with targets?
• What’s your hiring experience?
• Do you have experience with company finances?

Behavioral interview questions

• Tell us about a time you aced customer service.
• Have you ever fired someone? Why and how did you do it?
• Have you ever made a mistake as an assistant manager? What happened?
• Describe a time you reviewed a process for max efficiency.
• Tell me about a time you led a difficult team project to success.
• Describe a time you had to make a decision without all the info. How did you do it?
• Have you ever had a conflict with your supervisor? What happened?