Dispatchers receive info and organize people or vehicles in response. Use these sample interview questions to help you find the best person for the job.

Dispatchers are the instrumental people who handle incoming calls at emergency response facilities or at airports as flight dispatchers.

Your dream candidate is a cool-headed critical-thinker with awesome crisis management skills and the ability to remain calm in high-stress situations.

Top tips: 

  • Quality over qualifications: Dispatchers don’t need formal qualifications. Experience can be useful but a high-potential inexperienced candidate could be your perfect hire if you have time to train them.
  • Grow together: Hire candidates you can grow with by making sure their personal career goals align with your company's mission.

Dispatcher interview questions

  • What’s your experience with dispatching equipment?
  • Tell us about a time you had to multitask.
  • How much do you know about this county’s criminal law?
  • How would you respond to a panicked person you struggled to understand? 
  • What would you do if a truck driver was angry because they’d been  assigned the wrong cargo?
  • How do you rate your phone skills?
  • Have you ever had to make a difficult decision when your supervisor wasn’t around?
  • Have you ever felt super stressed? What did you do?

Start optimizing your recruiting process today.

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