Receptionist Interview Questions

Receptionists are the face of the company. They’re responsible for frontline communications, making awesome first impressions and juggling a high volume of work like a pro.

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Receptionist interview questions

Your high-quality candidate will be a motivated communicator with great organizational skills.

Top tips: 

  • Say it like it is: Whether you decide on an experienced candidate or not, you should emphasize that this role is fast-paced, high volume and, at times, repetitive.
  • Grow together: Hire candidates you can grow with by making sure their personal career goals align with your company's mission. 

Problem solving interview questions

  • Have you worked as a receptionist before? If not, do you have any relevant work experience?
  • What is a day in the life like for a Receptionist?
  • How many people did you interact with each day in your last role?
  • What motivates you?
  • How do you organize your day-to-day?
  • Describe a time you’ve multitasked like a pro.
  • What are your favorite tech tools that make your day-to-day work life easier?
  • What safety and security measures did you follow in your last role?
  • Describe the procedure for accepting deliveries at your last role.
  • What would you do if someone pressed you for confidential info? 
  • Tell us about a time you’ve dealt with an angry client.
  • What would you do if a client arrived for a meeting with an employee who’s running late? 
  • What would you do if you had multiple phone lines ringing and a client arrived?

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