Branch Manager Job Description

About the Branch Manager position

We are looking for a Branch manager who will organize and lead all work performed in the branch and supervise all areas of operations. Your duties will include managing staff٫ building a positive environment and ensuring customer satisfaction and proper branch operation.

You should have a hands-on approach and should be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

Branch Manager responsibilities are:

• Explore local market conditions and identify current and prospective sales opportunities
• Organize all operational aspects including distribution operations٫ customer service٫ human resources٫ administration and sales
• Prepare forecasts٫ financial objectives and business plans
• Organize budget and allocate funds appropriately
• Provide training٫ coaching٫ development and motivation to branch personnel
• Explore opportunities of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Provide consulting to other branches and headquarters on effective practices٫ competitive intelligence٫ business opportunities and needs
• Explore customer and employee satisfaction issues and react promptly
• Ensure meeting goals and metrics and complying with all regulations/applicable laws
• Build relations improve the presence and reputation of the branch and company
• Stay informed about situation in competing markets and provide reports on market movement and penetration

Branch Manager requirements are:

• 3+ years' experience of working on a Bank Manager or other branch management position
• Significant experience with modern management techniques and best practises
• Good knowledge of industry’s rules and regulations
• Good ability to meet sales targets and production goals
• Strong organizational skills with results driven and customer focused attitude
• Good leadership and human resources management skills
• BS in Business Administration or other related area