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Case Manager Job Description

A Case Manager job description template to hire for your Healthcare department.

About the Case Manager Position

We are looking for a Case Manager to enhance the quality of patient managementŁ« maximize satisfaction and promote cost effectiveness. The successful candidate will be accountable for the full patient care cycle. Case Manager duties include assessingŁ« planningŁ« implementingŁ« monitoring and evaluating actions required to meet the clientā€™s health and human services needed. A certified case manager is a plus.

Case Manager Responsibilities

  • Coordinate and provide care that is safeŁ« timelyŁ« effectiveŁ« efficientŁ« equitableŁ« and client-centered
  • Handle case assignmentsŁ« draft service plansŁ« review case progress and determine case closure
  • Help clients achieve wellness and autonomy
  • Facilitate multiple care aspects (case coordinationŁ« information sharingŁ« etc. )
  • Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
  • Develop effective working relations and cooperate with medical team throughout the entire case management process
  • Arrange abeyances with social servicesŁ« healthŁ« and governmental agencies
  • Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction
  • Record cases informationŁ« complete all necessary forms accurately and produce statistical reports
  • Promote quality and cost-effective interventions and outcomes
  • Assess and address motivational and psychosocial issues
  • Adhere to professional standards as outlined by protocolsŁ« rulesŁ« and regulations

Case Manager Requirements

  • Proven working experience in case managementŁ« including as a nurseŁ« medicalŁ« mental health care manager or a related job
  • Excellent knowledge of case management principlesŁ« healthcare managementŁ« and reimbursement
  • Previous experience with psychological aspects of care
  • Effective communication skills
  • Excellent organizational and time management skills
  • Familiarity with professional and technical emerging knowledge
  • Problem-solving skills and ability to multi-task
  • Compassionate with teamwork skills
  • Current licenseŁ« certification or registration
  • BS degree in related healthcare field

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