Medical Secretary Job Description

About the Medical Secretary Position

We’re seeking a motivated and outgoing Medical Secretary to join our team! As a Medical Secretary, you’ll be assisting our patients and staff to ensure everything in our office runs smoothly.

From greeting patients to writing reports for physicians, you’ll do a little bit of it all; strong organizational and multitasking skills are a must for this position.

Medical Secretary Responsibilities

• Oversee patient scheduling, including rescheduling and canceling appointments
• Welcome and check patients in as they arrive
• Manage the phones, taking messages for nurses and physicians when needed
• Update office staff on schedule changes
• Maintain a patient database for appointments, payments, etc.
• Call patients to remind them of upcoming appointments
• Take payments and process insurance claims
• Prepare reports for medical staff in a timely manner
• Maintain a neat and tidy workspace

Medical Secretary Requirements

• High school diploma required, degree from medical administrative program preferred
• [1+] year experience as a Medical Secretary
• Working knowledge of medical terminology, procedures, and regulations
• Experience with Microsoft Office Suite
• Must be able to do basic bookkeeping tasks
• Experience processing insurance claims
• Excellent written and verbal communication skills
• Strong organizational and multitasking skills
• Superb customer service skills
• Must be able to maintain patient privacy