Hotel Manager Job Description

The Hotel Manager Job Description is a comprehensive list of typical job duties and expectations. It covers the most basic and essential functions that a Hotel Manager will be responsible for once hired, as well as the experience or skills they’ll need to excel in this position.

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About the Hotel Manager Position

We’re looking for an experienced and motivated Hotel Manager to join us at our company.

As a Hotel Manager, you’ll be responsible for supervising the daily operations at our hotel. You’ll make sure all objectives are met while ensuring that everything exceeds guests’ expectations. Our employees and clients will look to you for guidance; you’ll need to be ready to help them as needed.

Hotel Manager Responsibilities

Plan and manage daily operations
Supervise all hotel employees, including reception, kitchen, and concierge staff
Accept payments and maintain precise records
Monitor hotel budgets and expenses
Manage hotel inventory
Implement marketing campaigns and plan hotel activities to drive revenue
Manage hiring and onboarding of new staff members
Assist clients with various needs, building positive relationships with them
Ensure adherence to health and safety regulations
Solve problems with hotel services, amenities, and policies

Hotel Manager Requirements

B.A./B.S. in hospitality, business management, or other related field
[3+] years experience as a hotel manager or similar role
Superb communication and customer service skills
Strong multitasking and organizational skills
Excellent leadership skills
Proficient with MS Office and other management software
Great problem-solving skills

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Frequently Asked Questions

What makes a good Hotel Manager?

A good Hotel Manager is great at multitasking, whether managing hotel employees, dealing with guest issues, or keeping track of the hotel’s inventory. Using strong communication and organizational skills, a Hotel Manager needs to keep everything running smoothly.