Medical Administrative Assistant Job Description

About the Medical Administrative Assistant Position

We’re seeking a motivated and responsible worker to join our team as a Medical Administrative Assistant. In this role, you’ll provide administrative support to other healthcare staff by scheduling appointments, recording insurance information, and helping patients fill out paperwork.

To succeed as a Medical Administrative Assistant, you’ll need to be a great communicator with strong organizational skills.

Medical Administrative Assistant Responsibilities

• Greet patients as they arrive and check them in for appointments
• Collect all relevant paperwork and insurance information prior to appointments
• Maintain all patient records in an organized manner
• Answer phone calls, taking messages for medical staff as needed
• Schedule appointments, including confirming, canceling, or rescheduling appointments
• Serve as the point of contact with insurance companies, helping patients understand what their insurance will and will not cover
• Process insurance claims and take payments
• Work with medical staff to assist with examinations if needed
• Stay up-to-date on changes to medical and insurance legislation
• Maintain an organized workspace that is welcoming to patients

Medical Administrative Assistant Requirements

• [2+] years experience in an administrative role, medical environment experience preferred
• High school diploma or GED
• Medical billing and coding certification a plus
• Knowledge of medical terminology, procedures, and regulations
• Proficient in Microsoft Office Suite
• Excellent communication skills, both verbal and written
• Strong customer service skills with an ability to remain discreet regarding private information
• Superb organizational skills with strong attention to detail