Account Executive Interview Questions

Account Executives are responsible for upleveling your business development efforts. Use these sample interview questions to find the best person for the job.

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The Account Executive role could include finding and closing deals, managing client relationships or both. 

High-quality candidates are experienced (think: sales or customer service), enthusiastic, outgoing, curious and confident professionals. They’ll have awesome communication and negotiation skills and a great business acumen, plus they’ll have high initiative, persistence and a problem-solving aptitude.

Top tip: 

  • Set an assignment: Ask candidates to create a brief presentation or sales pitch to test for top communication skills.
  • Think diversity: Diversity is key for a thriving workplace. Keep an eye out for management and exec-level candidates from varying backgrounds and aim to eliminate bias from your hiring process.

Account Executive interview questions

  • What’s your favorite thing about being an Account Executive?
  • Do you enjoy cold-calling?
  • How do you deal with rejection?
  • How do you discover sales opportunities?
  • How would you create a killer demo/presentation? 
  • How do you ace business relationships?
  • Have you used CRM tech before?
  • What’s the best way to use social media to find great prospects?
  • How would you deal with an unresponsive prospective client?
  • How do you prioritize multiple clients at the same time?
  • Have you ever dealt with an angry customer? What happened?
  • Tell us about a time you aced a client’s problem.
  • Describe the most challenging deal you’ve ever had to close.
  • Tell us about a time you aced a customer contract negotiation.
  • Describe a time you reached an objective despite challenging odds.
  • What was your most complicated sales cycle in past positions?
  • Have you ever lost the chance to engage a prospect? What would you change next time?

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