National Account Manager Interview Questions

National Account Managers develop sales strategies that align with business goals. Use these sample interview questions to find the best person for the job.

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National Account Manager interview questions

Your zero-regret new hire will be an awesome communicator who has experience building profitable, long-term relationships with clients. They’ll have excellent negotiation, analytical and problem-solving skills. Depending on your needs, they may also need to be keen to travel and be great at multitasking across projects.

Top tip: Diversity is key for a thriving workplace. Keep an eye out for management and exec-level candidates from varying backgrounds and aim to eliminate bias from your hiring process.

Role-specific interview questions

  • How often should a National Account Manager meet with Area Managers?
  • Are you willing to travel for work? What’s your flexibility?
  • What are the top employee performance review methods?
  • What’s your CRM experience?

Behavioral interview questions

  • Describe the most challenging project you’ve ever worked on.
  • Have you ever dealt with an inter-team conflict? What happened?
  • How do you keep a cool head and motivate your team?
  • Have you had to lay off an employee? How did you handle it?

Problem solving interview questions

  • Where would you look for new sales opportunities?
  • What does an awesome onboarding process look like?
  • If we were hiring a new Regional Manager, which interview questions would you suggest we ask?
  • If a store failed to hit its monthly sales quota, would you approach the Store Manager or talk to the entire team? Why?

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