National Account Manager

National Account Managers develop sales strategies that align with business goals. Use these sample interview questions to find the best person for the job.

National Account Manager interview questions

Your zero-regret new hire will be an awesome communicator who has experience building profitable, long-term relationships with clients. They’ll have excellent negotiation, analytical and problem-solving skills. Depending on your needs, they may also need to be keen to travel and be great at multitasking across projects.

Top tip: Diversity is key for a thriving workplace. Keep an eye out for management and exec-level candidates from varying backgrounds and aim to eliminate bias from your hiring process.

Role-specific interview questions

  • How often should a National Account Manager meet with Area Managers?
  • Are you willing to travel for work? What’s your flexibility?
  • What are the top employee performance review methods?
  • What’s your CRM experience?

Behavioral interview questions

  • Describe the most challenging project you’ve ever worked on.
  • Have you ever dealt with an inter-team conflict? What happened?
  • How do you keep a cool head and motivate your team?
  • Have you had to lay off an employee? How did you handle it?

Problem solving interview questions

  • Where would you look for new sales opportunities?
  • What does an awesome onboarding process look like?
  • If we were hiring a new Regional Manager, which interview questions would you suggest we ask?
  • If a store failed to hit its monthly sales quota, would you approach the Store Manager or talk to the entire team? Why?

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