Call Center Managers hire, train, monitor and motivate call center agents. Use these sample interview questions to find the best person for the job.Start Interviewing Now
Your zero-regret new hire will have excellent interpersonal skills and a solid grasp of your customers and product. They will be persistent, resourceful, detail-oriented, metrics-driven, and will have proven call center experience. Plus, they’ll have tons of experience recruiting candidates, designing training programs and motivating their teams.
Top tip: Diversity is key for a thriving workplace. Keep an eye out for management and exec-level candidates from varying backgrounds and aim to eliminate bias from your hiring process.
Join the thousands of companies already hiring with Breezy HR.Start Interviewing Now