Sales Assistant Interview Questions

Sales Assistants are customer experience pros ready to help take your business to the next level. Use these sample interview questions to find the best person for the job.

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High-quality candidates will totally understand your customers and products and be helpful, outgoing and dependable team players. They’ll have previous customer-facing and cash-handling experience (unless you plan to train them) and will be motivated people-pleasers.  

Top tips: Hire candidates you can grow with by making sure their personal career goals align with your company's mission.

Sales Assistant interview questions

  • What types of products have you sold before?
  • How do you get to know the products you sell?
  • Who are our customers?
  • What point of sales systems have you used?
  • How would you sell [this product]?
  • Have you ever suggested something that improved efficiency, costs or time?
  • If it’s a slow day at the store, how would you spend your time?
  • How do you greet customers?
  • Have you ever dealt with an angry customer? What happened?
  • How do you build great customer loyalty?
  • How do you tell customers about sales and other special events?
  • What would you say to a customer who tried to use a deal that didn’t exist?
  • What would you do if you caught a customer stealing?
  • Tell us about a time you solved a problem with a coworker.
  • Describe a time you pitched in for an ill coworker.
  • Have you ever had a disagreement with your manager? What happened?

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