Inside Sales Representative

Inside Sales Reps are motivated by great products. Use these sample interview questions to find the best person for the job.

Your future team player is passionate about your product and believes in the solution it provides. They are a talkative people-pleaser who genuinely enjoys helping people, plus they have some experience in customer service. They’ll also have a solid understanding of the inside sales process and know how to balance great sales with great customer experience.

Top tips: 

  • Look for potential over experience: Great candidates don’t need to be experienced, as long as they show high potential when it comes to their communication skills and passion for the role.
  • Grow together: Hire candidates you can grow with by making sure their personal career goals align with your company's mission.

Inside Sales Representative interview questions

  • Tell us about the product and customers of your last company.
  • What was your sales quota in your last role?
  • Walk us through the customer buying decision process. Where are the potential blocks? How do you prepare to close the sale?
  • How do you keep up-to-date with the latest trends in your target market?
  • What do you ask your customer to find out about their needs?
  • What are the challenges of a short sales cycle?
  • When do you stop pursuing a potential customer?
  • Describe a time you turned a negative customer situation into a positive one.
  • What would you do if a customer pointed out a known problem with your product? 
  • Describe a sale you lost. What would you have done differently?
  • How were leads generated at your last company?

Start optimizing your recruiting process today.

Start optimizing your recruiting process today.

Start My Free Trial