Inside Sales Manager Interview Questions

Inside Sales Managers are aces at improving sales team performance. Their role is to monitor quotas, increase customer engagement and make sure the sales admin process runs like a dream. Use these sample interview questions to find the best person for the job.

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Inside Sales Manager interview questions

Inside Sales Managers train, evaluate and motivate the sales team. High-quality candidates have plenty on-the-job experience and are proactive and goal-driven. They have solid communication skills, can set goals and assign tasks and are awesome team-players.  

Top tip: Diversity is key for a thriving workplace. Keep an eye out for management and exec-level candidates from varying backgrounds and aim to eliminate bias from your hiring process.

Role-specific interview questions

  • Who are our customers and where might you find them?
  • What makes us stand out from the crowd? How could we use that to our advantage during the sales process?
  • Walk me through the sales process step by step. What influences customer buying decisions?
  • How do you set sales team goals?
  • What CRM tech have you used?

Behavioral interview questions

  • What is your top tip on great customer service?
  • Did you improve the sales admin process in your last role?
  • What are the best training methods for new salespeople?
  • How do you motivate disengaged team members?

Problem solving interview questions

  • What info would you include in a quarterly sales forecast?
  • How and when would you support a struggling employee?
  • How would you create an awesome onboarding process?
  • Would you implement a new organizational tool if training your team on it meant they wouldn’t meet their monthly goals?
  • If you lost a sales opportunity, how would you break the news to senior managers?

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