Payroll Specialist Interview Questions

Payroll Specialists make sure employees get paid accurately and on time. They work either in-house or via consultancy firms and mostly have accounting or payroll experience.

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Payroll Specialist interview questions

Your ideal candidate is awesome with numbers, has strong attention to detail and pro organizational skills. They’re also great communicators, have calm personalities and a commitment to confidentiality. 

Top tip: Hire candidates you can grow with by making sure their personal career goals align with your company's mission.

Problem solving interview questions

  • How do you make sure attendance records are reported on time?
  • How would you handle two face-to-face client complaints at the same time?
  • What would you do if an employee claimed they received less money than agreed?
  • If hired, what would you do in your first week?
  • What would you do if an employee pressed you to know a coworker’s salary?

Role-specific interview questions

  • What reports should a payroll specialist prepare?
  • How much do you know about FLSA?
  • How do you keep up-to-date with IRS regulation changes?
  • What’s included in local taxes withholdings?
  • What payroll source docs do you need?
  • What’s your union contracts experience?
  • What payroll tech have you used?
  • How do you keep focused when entering a ton of data?

Behavioral interview questions

  • Tell us about a time you improved a payroll process.
  • Have you ever worked with a difficult colleague? What happened?
  • Tell me about a time you got stressed at work. What did you do?
  • Have you ever not provided excellent customer service? What would you do differently?
  • Tell us about a time you delivered negative news to a client. What happened?

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