Digital Account Manager Job Description

A Digital Account Manager job description template to hire for your Marketing department.

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About the Digital Account Manager position

You will assist clients in bolstering and improving their online presence. You will have solid experience and expertise in marketing٫ maintaining a customer-based approach to everything you do. You will be well-informed on the value of digital tools and how they can add value to a company. Your ultimate charge is to create and maintain lasting client relationships that will continually grow our business. A talented Digital Account Manager can manage a client portfolio without losing sight of the customer.

Digital Account Manager responsibilities are:

  • Stay up to date on digital technology trends٫ social media٫ and web analytics.
  • Assist and provide clients with digital products that will increase ROI.
  • Report on web performance metrics
  • Craft and present to clients optimized social media strategies
  • Consider individuality of your clients٫ thereby designing unique digital strategies to fit their needs.
  • Build and maintain lasting٫ important client relationships-- contact your clients frequently
  • You are the point of contact for the client concerning digital management matters

Digital Account Manager requirements are:

  • Hands-on experience as a digital account manager٫ working with SEO/SEM & CRM software
  • Experience successfully implementing and optimizing Google AdWords campaigns
  • Excellent customer service skills٫ verbal and written communication skills٫ and strong analytical skills.
  • Deep understanding of social media٫ online marketing٫ and customer relations.
  • BSc in Marketing or similar field.

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