Store Manager Job Description

About the Store Manager Position

Our team at [store name] is seeking a dedicated and motivated Store Manager. As a Store Manager, you’ll be responsible for supervising the daily operations of our store. Using excellent customer service and leadership skills, you’ll manage staff members, monitor sales and inventory, and ensure that our customers leave with a smile on their faces and a desire to return!

Store Managers need to have the ability to work flexible hours and will have at least [three] years of retail experience. 

Store Manager Responsibilities

• Oversee and lead a team of employees in daily operations
• Manage the hiring, training, and scheduling of all employees to ensure staffing needs are fulfilled
• Analyze sales data and set sales goals, encouraging team members to meet those objectives
• Manage the store’s budget and keep all financial records current
• Maintain store inventory, ordering and replenishing merchandise when needed
• Ensure the store is kept clean and well-stocked to attract more customers
• Handle customer complaints and issues by providing excellent customer service
• Prepare detailed reports for upper management on finances, sales, store issues, and buying trends 
• Adhere to all applicable health and safety regulations
• Hold regular performance evaluations with all employees

Store Manager Requirements

• [3+] years experience in a retail environment, with [1+] years experience in management preferred
• High school diploma or equivalent
• BA/BS in business administration or relevant field preferred
• Working knowledge of Microsoft Office Suite
• Familiarity with point-of-sale (POS) systems
• Strong leadership and management skills
• Excellent communication skills and a customer service-oriented mindset
• Superb problem-solving and decision-making abilities
• Must be able to work flexible hours, including some nights, weekends, and holidays