Strategic Account Manager Job Description

About the Strategic Account Manager position

We are seeking an experienced Strategic Account Manager  to work with clients and building a good rapport with them. You will ensure that customers are satisfied with the service delivered to them and also working towards increasing the sales within the company.  Having good customer service٫ sales and problem-solving skills would be an asset.   

Strategic Account Manager responsibilities are:

• Monitoring/analysing sales performance
• Communicating effectively with clients regularly
• Creating a strong relationship with clients
• Preparing reports
• Implementing new ideas to increase sales and settle disputes
• Dealing with complaints in an effective and timely manner
• Identifying prospective customers

Strategic Account Manager requirements are:

• Experience as Strategic Account Manager
• Having experience in management
• Familiar with CRM software and account management systems
• Great organizational and multitasking skills
• Customer-friendly
• Good communication skills (verbal and written)
• Problem solving skills
• Able to travel as needed
• BSc/BA in Business٫ Marketing or related field