About the Junior Account Manager position
We are looking for a Junior Account Manager to act as the first point of contact with existing customers٫ answer their queries and increase client satisfaction.
If you enjoy coming up with effective solutions and working toward achieving goals٫ this job is right for you. You will use your communication skills to identify and address clients’ needs while representing our company in a positive way. Previous customer service experience will be an advantage.
Ultimately٫ you will contribute to building profitable٫ long-term relationships with our clients to reach our business objectives.
Junior Account Manager responsibilities are:
- Helping to implement plans
- Providing support to customers
- Giving accurate information to customers and ensuring that they are satisfied
- Building rapport with clients
- Giving regular reports to manager
- Suggesting the company’s products or services to enhance client satisfaction
- Communicating effectively to clients/manager
- Coordinating with executives on plans
- Promoting new products/services to current customers
Junior Account Manager requirements are:
- Experience as a Junior Account Manager or relevant sales role
- Having strong negotiation and presentation skills
- Professionalism at its highest
- Excellent communication skills ( verbal and written)
- Good time-management skills
- Familiar with CRM program (e.g. Salesforce)
- Having a vast understanding of the principles of sales
- High degree of professionalism
BA/BSc degree in Business٫ Marketing or a related field