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Waiter/Waitress Job Description

A Waiter/Waitress job description template to hire for your Hospitality department.

About the Waiter/Waitress position

We are seeking an exceptional and proficient Waiter/Waitress to join our company. You will be required to take and deliver customers’ orders.  Also you will assist with giving recommendations on our popular menu items and providing superior customer service.

Waiter/Waitress responsibilities are:

  • Achieving customer satisfaction by providing excellent customer service
  • Providing menu to customers
  • Giving information about the menus
  • Serving dishes to customers
  • Setting tables
  • Giving bills and collecting payments
  • Cooperating with kitchen staff
  • Going by the health and safety procedures


Waiter/Waitress requirements are:

  • Experience as a Waiter or Waitress
  • Excellent customer service skills
  • Good at recommendations
  • Excellent communication skills
  • Excellent at paying attention to details
  • High school diploma or certificate

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