Billing Clerk Job Description

About the Billing Clerk Position

We’re seeking an experienced and detail-oriented Billing Clerk to join our accounting team. As a Billing Clerk, you’ll be responsible for working with customers on payments, issuing invoices, and processing credit memos along with a variety of other tasks related to billing.

To succeed in the Billing Clerk role, you’ll need to be great with numbers and have strong computer skills. Excellent communication skills are also a must.

Billing Clerk Responsibilities

• Create and issue invoices to customers with balances owed
• Prepare and send account statements to customers through various methods
• Draft credit memos as needed
• Monitor customer accounts regularly to ensure payments are being made
• Send reminders about outstanding payments
• Verify that all billing data is accurate, revising any errors
• Process payments and update account balances
• Notify customers of changes to payment terms, if applicable
• Assist customers with any billing questions or issues
• Prepare reports for management as requested

Billing Clerk Requirements

• [2+] years experience as a Billing Clerk or in a similar role
• High school diploma or GED required
• Higher education preferred
• Working knowledge of MS Office and relevant accounting software, such as QuickBooks
• Knowledge of accounting best practices and legal regulations
• Excellent communication and organizational skills
• Strong attention to detail with a knack for numbers
• Must be able to work efficiently under pressure while dealing with sensitive information

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