Retail Banker Job Description

A Retail Banker job description template to hire for your Accounting department.

About the Retail Banker position

We are looking for an experienced Retail Banker who will provide consulting services to our clients on their finances. You will be responsible for representing our bank and will have to provide high-quality customer service.

A successful candidate should be able to communicate effectively to serve a variety of customers. We also expect you to possess outstanding customer service and social skills and be confident٫ reliable and quick to resolve issues.

 

Retail Banker responsibilities are:

  • Managing checking and savings accounts
  • Consulting customers on bank's financial services such as lines of credit and mortgages
  • Approaching and signing on new customers
  • Cross-selling products and services
  • Cooperating with your colleagues to maintain high-quality customer service
  • Performing certain clerical tasks such as filing
  • Responding to customer's questions and complaintsŮ« helping to solve them

 

Retail Banker requirements are:

  • 3+ years' experience of working on a Retail Banker or other similar position;
  • Significant experience with retail banking procedures
  • Good practical experience with banking software and MS Office
  • Sales or customer service experience
  • Orientation at customer service
  • Strong problem-solving and communication skills
  • BSc or BA degree in AccountingŮ« Business Administration or other related area

Frequently Asked Questions

Hire a Retail Banker

Post this Retail Banker job ad to 50+ free job boards with one click.

Start My Free Trial

You're in Good Company

According to Gartner we're the most highly rated HR and Applicant Tracking product in Customer Satisfaction.

Are you ready?

Start optimizing your recruiting process today.

Join the thousands of companies already hiring with Breezy HR.

Full Feature 14-Day Trial
No Credit Card Needed