Front Desk Representative Job Description

If you want to hire a Front Desk Representative to help you with your business, you may not know where to begin. The first step is to understand what a Front Desk Representative does and what tasks can be delegated. This article explains those tasks and will help you in your search for the right staff member.

About the Front Desk Representative Position

We’re seeking a motivated and friendly Front Desk Representative to join our team. From greeting clients to answering phone calls, you’ll be one of the first staff members our customers interact with, so strong customer service skills are a necessity. 

If you’re interested in working as a Front Desk Representative for us, read on to see what we’re looking for. 

Front Desk Representative Responsibilities

  • Greet all guests, assisting them with their visit
  • Address all client queries and concerns
  • Answer all phone calls, redirecting calls to the proper party as needed
  • Manage incoming and outgoing mail, including packages
  • Monitor office supply inventory and order supplies, including special requests from staff
  • Keep a neat and tidy front desk area
  • Check, sort, and forward general inbound emails
  • Provide additional administrative support as needed, including file management and making travel arrangements for executives

Front Desk Representative Requirements

  • Previous experience in a Front Desk Representative or similar role preferred
  • High school diploma 
  • Proficient with Microsoft Office Suite
  • Ability to use office equipment, including printers, fax machines and scanners
  • Superb multitasking and organizational skills
  • Great problem-solving skills
  • A friendly, customer service-oriented personality
  • Fantastic communication skills

Find this Front Desk Representative job description template, and hundreds more, right inside Breezy. Start Now

Frequently Asked Questions

What makes a good Front Desk Representative?

A good Front Desk Representative will be a multi-tasking maestro, able to easily juggle taking phone calls, greeting clients, and running errands. Good customer service skills are a must!

Who does a Front Desk Representative report to?

A Front Desk Representative typically reports to an Office Manager.

What is the salary range for a Front Desk Representative?

The salary range for a Front Desk Representative is $23,000 to $39,000.

Hire a Front Desk Representative

Post this Front Desk Representative job ad to 50+ free job boards with one click.

Start My Free Trial

You're in Good Company

According to Gartner we're the most highly rated HR and Applicant Tracking product in Customer Satisfaction.

Are you ready?

Start optimizing your recruiting process today.

Join the thousands of companies already hiring with Breezy HR.

Full Feature 14-Day Trial
No Credit Card Needed