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Receptionist Job Description

A Receptionist job description template to hire for your Customer Service department.

About the Receptionist Position

As our receptionistŁ« you will be the first point of contact for the companyŁ« and you will provide administrative support across the organization.

You'll handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered promptlyŁ« with high quality.

Receptionist Responsibilities

  • Assist visitors by greetingŁ« welcomingŁ« directing and announcing them appropriately
  • AnswerŁ« screen and forward any incoming phone calls while presenting essential information when needed
  • Receive and sort daily mail/deliveries/couriers
  • Manage security by following procedures and controlling access (monitor logbookŁ« issue visitor badges)
  • Update appointment calendars and plan meetings/appointments
  • Complete other clerical receptionist duties such as filingŁ« photocopyingŁ« collatingŁ« faxing etc.

Receptionist Requirements

  • Come experience in a front officeŁ« preferrably handling receptionist responsibilities
  • Proficient with Microsoft Office Suite
  • Professional appearance
  • Solid communication skills both written and verbal
  • Resourceful and proactiveŁ« able to deal with issues as they arise
  • Capacity to organizeŁ« multitaskŁ« prioritize and work under pressure
  • High school degree

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